Established banking institutions have historically relied on multiple legacy core systems. But the operational benefits of these systems were typically oversold at the time of acquisition; more often than not, the implementation under-delivered and fell short of automation promises. The result is a banking industry in which large amounts of manual work still must be performed daily within, outside of, and in between multiple core banking systems, all in an effort to reconcile and transcribe data to process transactions. Thus in an industry rife with large-scale white-collar work processing, the result tends to snowball, as banks and their IT departments struggle to merge different legacy systems into a coherent workflow.
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